Frequently Asked Questions

Reusable diapers & accessories

• Are reusable diapers easy to use?

  Yes! We know lots of parents expect reusables to be complicated and hard work but we’ve designed ours to be simple. They’re super absorbent to reduce the chance of any leaks, and once used you can wash them in the machine. They are made from durable fabrics to easily wash and dry, and depending on your little one’s needs you may choose to also use boosters and liners alongside the diaper.
  
  “I was initially a little nervous to try and imagined it would be a little complicated, fussy and messy but it was the complete opposite....we love it! It’s so soft to the touch, beautiful to look at and incredibly absorbent.”
  @carlyrowena

• What type of reusable is the Kit & Kin cloth diaper?

  Ours is an all-in-one diaper, with a double gusset. The inner layer of our Tencel and hemp core pulls out for easy washing and drying. With an adjustable Velcro waist and poppers, you can adapt the size of the diaper to fit your baby as it grows.

• Can I use them from birth?

  Absolutely, our diaper is one size fits all and is suitable for newborns (8lbs/4kg+) all the way up to toddlers. This is thanks to the handy poppers and adjustable velcro waist which means the diaper will always fit your baby’s shape as they grow. 

• How do I fit the diaper?

  The diaper should sit snug around your baby’s torso and thighs. Double check it’s not too tight by placing two fingers inside the waistline. When putting the diaper on, place the back part nice and low so that you can pull the front up as much as possible before fastening the hook and loop tabs. This is important because you want as much of the absorbent lining to play with at the front as possible.

  For smaller babies, the front should rise high enough to cover the belly button. Please use the poppers to adjust for the best fit. Also make sure the leg cuffs are tucked into your baby’s leg creases.

• How do I use your boosters?

  Boosters are a great way of adding extra absorbency to the diaper if required during the day or at night. Place them inside the diaper on top of the absorbent lining. Our boosters are super slim, yet super thirsty, so you can even fold them or add two at a time. If your baby is a boy, use them to add extra absorbency to the front of the diaper, for girls add them closer to the middle.

  During the night, using boosters is particularly important as they offer the absorbency required for this prolonged period of use. If your baby drinks a lot before bedtime, we even recommend using two boosters.

• How should I wash the diapers? Do they need to be washed before use?

  Yes, the diaper should be washed before use to increase its absorbency and of course between uses. We recommend machine washing them on a long cycle at 40 degrees with a non-bio powder, as this will protect the longevity of the diaper as well as our planet. However, you can wash them at 60 degrees if you wish, for example if your baby has been ill. Fabric softener or conditioner can reduce the absorbency of the diaper so do not use these.

  Make sure the drum is no more than three quarters full when loading. Always pull out the inner towel to ensure the best possible wash, and stick the hook and loop tabs together before placing in the machine – this will prevent snagging on the diaper.

• How should I dry the diapers?

  We recommend air drying our diapers, ideally with the inner fabric exposed to direct sunlight as the sun will naturally bleach the material and speed up drying time. When hanging the diapers to dry, make sure the inner towel is fully pulled out to allow them to dry as quickly as possible.

  Always keep garments separated to allow air circulation and faster drying. Do not dry directly on a radiator. If you want to tumble dry your diapers, ensure this is done on a cool setting only - however do bear in mind that tumble drying may shorten the lifespan of the nappy.

• How many diapers do I need?

  This depends on whether you will be using reusables on their own or as part of a mix with disposables, so it very much varies from person to person. You will also need to work out how often you will be washing the diapers as this will affect how many you need - most people tend to do a wash every couple of days.

  As a guide we’d recommend around 15-20 diapers if you are using them full time, or 8-10 if you’re using them part time. We created three super cute animal designs so you can rotate prints depending on your preference.

• How often should I change the diaper?

  This will vary depending on your baby and how old they are, but generally we would recommend changing the diaper every 2-4 hours during the day.

• Should I use a booster or a liner as well?

  The diaper alone is super absorbent, but you may wish to also use boosters and liners to help make diaper changing even easier. If you're looking for extra absorbency, then our plant-based boosters will add an additional layer and allow you to change less frequently. Simply place the booster on the lining of the diaper, and when it comes to washing you should follow the same instructions as the diapers.
  
  Our biodegradable liners are designed to contain solids and prevent heavy soiling of your diapers. Again, these should be placed on the inner lining of the diaper, but unlike our boosters, they are disposable - when the diaper is ready to be changed, lift the liner up carefully and throw away. Do not flush the liner down the toilet.
  
  If you're new to cloth and unsure if you need the accessories, we'd recommend giving them a go, as they should help you find the process that works best for you and your little one.

• What should I do when out and about?

  When changing your baby’s diaper on the go, simply store your used diapers in our handy diaper wallet, which helps make diaper changing quick and simple. The looped strap allows you to fasten it to a buggy handle so it’s always easy to reach, and it’s fully machine washable - once you’re back home you can place it straight in the machine.

• I am concerned about leaks. Can you help?

  This is something a lot of parents worry about when they consider using reusables. The truth is that they can keep baby just as dry as disposable diapers.

  Here’s what you need to know:

  1) Wash the diaper prior to use

  We recommend washing your diaper 1-3 times prior to use. This will increase its absorbency.

  2) Ensure it’s fitted correctly

  The diaper should sit snug around your baby’s torso and thighs. Double check it’s not too tight by placing two fingers inside the waistline. When putting the diaper on, place the back part nice and low so that you can pull the front up as much as possible before fastening the hook and loop tabs. This is important because you want as much of the absorbent lining to play with at the front as possible. For smaller babies, the front should rise high enough to cover the belly button. Please use the poppers to adjust for the best fit. Also make sure the leg cuffs are tucked into your baby’s leg creases.

  3) Change frequently

  During the day, change the diaper every 2-4 hours. You will soon get to know your little one and figure out how often they need to be changed.
  4) Use boosters to increase and customise your diaper’s absorbency

  Place them inside the diaper on top of the absorbent lining. Our boosters are super slim, yet super thirsty, so you can even fold them or add two at a time. If your baby is a boy, use them to add extra absorbency to the front of the diaper, for girls add them closer to the middle. During the night, using boosters is particularly important as they offer added absorbency for this prolonged period of use. If your baby drinks a lot before bedtime, we even recommend using two boosters.

• What is your returns policy for the reusable diaper?

  We are always happy to help you return any reusable diapers that are unopened within 30 days with valid proof of purchase.

  Please complete our returns form here and we will get back to you.

  We hope you understand that we are unable to accept back items that have been opened, washed or tried on for hygienic reasons.
  

  If you believe your product is faulty, please get in touch with our customer service team and we will be happy to investigate this. Faulty goods are deemed as manufacturing faults such as faulty poppers or hook and loop fastenings. It does not cover the following: reasonable wear and tear of fabrics, fastenings or elastics, fit, smells, damage from incorrect washing, drying time or leaks. If you need help with drying or preventing leaks, you can find advice.