Frequently Asked Questions

Reusable diapers & accessories

• Are reusable diapers easy to use?

  Absolutely! We’ve designed our reusable diapers to be as simple and stress-free to use as possible. They’re super-absorbent to help prevent leaks, and once used, you can just pop them in the washing machine.

  Made from soft, durable fabrics, they’re easy to wash and quick to dry - we’d recommend around 15-20 diapers if you are using them full time, or 8-10 if you’re using them part time. You can also add extra boosters and liners if your little one needs a bit more protection.

  Here’s what one of our happy parents had to say about using our reusables:

  “I was initially a little nervous to try and imagined it would be a little complicated, fussy and messy but it was the complete opposite....we love it! It’s so soft to the touch, beautiful to look at and incredibly absorbent.”

  @carlyrowena

• What type of reusable is the Kit & Kin cloth diaper?

  Our Kit & Kin diaper is an all-in-one with a double gusset. The outer layer is made from 100% recycled polyester, and the inner layer and core is made from Tencel and hemp, which pulls out for easy washing and drying. 

  Our diapers are one size fits all*, and suitable for newborns from 8lbs+ (4kg+), up to about 2 years old. The adjustable waist has an easy hook and loop fastening, so you can change the size of the diaper as your baby grows. 

  *Every baby is different, and whilst our reusable diaper will fit most babies, this isn’t guaranteed. 

• Can I use them from birth?

  Absolutely, our diaper is one size fits all and is suitable for newborns (8lbs/4kg+) up to around 2 years old. This is thanks to our handy hook and loop fastening that makes the waist adjustable, so you can change the size of the diaper as your baby grows.

• How do I fit the diaper?

  Getting the right fit with your reusable diaper is key to keeping your baby comfy and leak-free. Here's a simple guide:

  • The diaper should sit snugly around your baby’s tummy and thighs - secure, but not too tight. You should be able to slip two fingers inside the waistband.
  • Place the back of the diaper nice and low, then pull the front up as high as you can before fastening the hook and loop tabs. This gives you the most absorbent coverage at the front, where it's needed most.
  • For smaller babies, the front should come up high enough to cover their belly button. Use the hook and loop to adjust the fit as your baby grows.
  • Lastly, double-check that the leg cuffs are gently tucked into the creases of your baby’s legs and not sticking out. This helps stop any leaks.

• How do I use your boosters?

  Boosters are a simple way to add extra absorbency to your reusable diaper - perfect for longer naps, overnight use, or whenever your little one needs a little more protection.

  Just pop a booster inside the diaper, on top of the absorbent lining. Our boosters are super slim but super-absorbent, so you can even fold them or use two at once if needed.

  • For boys, place the booster a little higher at the front.
  • For girls, position it more towards the middle.

  At night, boosters are especially helpful to keep your baby dry and comfy for longer stretches. If your baby tends to drink lots before bed, we recommend using two for extra peace of mind.

• How should I wash the diapers? Do they need to be washed before use?

  Yes, your diaper should be washed before its first use - this helps build up absorbency. After that, just wash between each use like you would with any reusable item.

  Here’s how to get the best results:

  • Pop them in the machine on a long cycle at 40°C with a non-bio washing liquid
  • You can wash at 60°C occasionally, for example, if your baby has been unwell. 
  • Skip the fabric softener or conditioner. These can coat the fibres and reduce absorbency
  • Make sure the machine drum is no more than three-quarters full, so the diapers get a proper clean
  • Before washing, pull out the inner towel and stick the hook and loop tabs together. This helps stop any snagging.

• How should I dry the diapers?

  We recommend air drying your diapers whenever possible. It’s gentle on the fabrics, and more conscious of the planet, too!

  If you can, hang your reusable diapers with the inner towel pulled right out and facing the sun. Direct sunlight helps speed up drying and even naturally bleaches any stains.

  A few more top tips for drying your reusable diapers: 

  • Hang diapers with space between them so air can circulate
  • Avoid drying directly on a radiator
  • Tumble drying is okay now and then, but only on a cool setting. Just keep in mind that it may shorten the diaper’s lifespan over time.

• How many diapers do I need?

  This depends on how you plan to use them. Some parents go all-in on reusables, while others like to mix them in with disposables - it’s totally up to you.

  You’ll also want to think about how often you’ll be washing. Most people do a diaper wash every couple of days.

  Here’s a rough guide to help:

  • Full-time use - around 15–20 diapers
  • Part-time use - around 8–10 diapers
    

• How often should I change the diaper?

  It depends on your baby and what age and stage they’re at, but as a general guide, we recommend changing reusable diapers every 2–4 hours during the day.

  You might find you need to change more frequently if:

  • It’s a hot day and your baby is drinking more
  • They’re teething
  • They’re on medication

  Just like with disposables, every baby is different, so trust your instincts and check regularly.

• Should I use a booster or a liner as well?

  Our reusable diapers are super-absorbent on their own, but boosters and liners can make life even easier, especially when you're out and about or heading into nap time.

  Boosters 

  If you’re after a little extra absorbency for longer stretches or overnight, our slim but absorbent boosters are a great add-on - just pop one on top of the inner lining. Once you’re done with it, it can be washed just like your diapers.

  Liners

  Our liners help catch solids and stop heavy soiling of your diaper. Simply place one on the diaper’s inner lining before putting it on your baby. When it’s time for a change, just lift it out and pop it in the bin.

• What should I do when out and about?

  When changing your baby’s diaper on the go, simply store your used diapers in our handy diaper wallet, which helps make diaper changing quick and simple. The looped strap allows you to fasten it to a buggy handle so it’s always easy to reach, and it’s fully machine washable - once you’re back home you can place it straight in the machine.

• Do reusable diapers leak more?

  Many parents feel a little unsure about leaks when switching to reusables, but the good news is, our cloth diapers are just as reliable as disposables when fitted and used properly.

  Here's how to get the best leak protection:

  1. Give them a good wash first

  Before their first use, pop your diapers in the wash 1–3 times. This helps activate and build up their absorbency.

  2. Get the fit right

  A snug (but not too tight) fit is key. You should be able to slide two fingers into the waistband. Sit the back low and pull the front up high before securing the hook & loop tabs. For smaller babies, aim for the diaper to cover their belly button. Don’t forget to tuck the leg cuffs into the creases - this helps stop sneaky leaks.

  3. Change every 2–4 hours

  Every baby is different, but as a general guide we recommend changing your reusable diaper every 2–4 hours during the day. You’ll get to know what works best for your little one.

  4. Boost for longer wear

  Need extra absorbency for nap time or overnight? Our slimline, super-thirsty boosters are your best friend. Simply lay one (or two for heavy wetters) inside the diaper. For boys, position more at the front; for girls, more in the middle.

• What is your returns policy for the reusable diaper?

  We are always happy to help you return any reusable diapers that are unopened within 30 days with valid proof of purchase.

  Please contact us via email at info@littlebirdygroup.com and we will get back to you.

  We hope you understand that we are unable to accept back items that have been opened, washed or tried on for hygienic reasons.
  

  If you believe your product is faulty, please get in touch with our customer service team and we will be happy to investigate this. Faulty goods are deemed as manufacturing faults such as faulty poppers or hook and loop fastenings. It does not cover the following: reasonable wear and tear of fabrics, fastenings or elastics, fit, smells, damage from incorrect washing, drying time or leaks. If you need help with drying or preventing leaks, you can find advice.